Privacy Policy
Last updated: March 12, 2026
Information We Collect
When you use our website or contact us, we may collect the following information:
- Contact information: Name, email address, phone number, and home address you provide through our forms.
- Service information: Details about your home and energy needs that help us provide accurate estimates and services.
- Usage data: Information about how you interact with our website, including pages visited and time spent.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule home energy audits
- Provide estimates and complete insulation and energy efficiency services
- Send you information about our services if you have opted in
- Improve our website and services
Text Messages (SMS)
If you opt in to receive text messages from NY Energy Project:
- We will send you messages related to your service inquiry, appointment scheduling, and project updates.
- Message frequency varies. Message and data rates may apply.
- You can opt out at any time by replying STOP to any message.
- For help, reply HELP or call us at (800) 454-1556.
- We do not sell, rent, or share your phone number with third parties for marketing purposes.
Information Sharing
We do not sell your personal information. We may share your information with:
- NYSERDA and program administrators: When processing EmPower+ and other energy program applications.
- Service providers: Who help us operate our website and business (e.g., form processing, analytics).
- Legal requirements: When required by law or to protect our rights.
Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing communications at any time
- Opt out of text messages by replying STOP
Contact Us
If you have questions about this privacy policy or your personal information, contact us:
- Phone: (800) 454-1556
- Email: info@nyenergyproject.com
- Address: Queens, NY 11377